Catch Up AI Security
At Catch Up AI, your data security is our top priority. We're committed to creating a trustworthy experience by applying best-in-class security practices and protecting your sensitive information every step of the way.
Data Collection & Usage
- Only essential data is collected from tools like Slack, Zoom, GitHub, Jira, and BambooHR.
- Users are informed of scopes and permissions via OAuth or UI during integrations.
- Data is collected solely to improve individual and team productivity, engagement, and well-being.
- No raw data is sold or shared with third parties without explicit permission.
- Formal consent logging and audit trails are under development.
Data Storage & Transmission
- All user data is encrypted in transit using TLS (Transport Layer Security).
- Data at rest is stored securely in AWS S3 using AES-256 encryption.
- Sensitive data is stored in isolated environments to prevent unauthorized access.
- Internal encryption paths, including SQS queues, are under ongoing review.
Access Control & Authentication
- Role-Based Access Control (RBAC) ensures only authorized personnel can access sensitive data.
- Auth0 is used for secure identity and access management.
- Multi-Factor Authentication (MFA) for admin accounts is planned but not yet enforced.
- API-to-API communication and internal service authentication are being audited for enhanced security.
Compliance with U.S. Data Privacy Laws
- Catch Up AI complies with CCPA and general U.S. privacy laws.
- Users can request access to, or deletion of, their personal data.
- Multi-tenant data separation is in place to serve enterprise customers securely.
- GDPR-like rights management workflows are under review.
Transparency & User Control
- Users have visibility into data collection and usage through our platform summaries.
- Currently, raw data access is limited; full user-facing privacy settings are in development.
- Catch Up AI does not passively monitor or track user activity beyond feedback and insights.
Incident Response & Monitoring
- Our systems use Sentry and AWS CloudWatch for error tracking and anomaly detection.
- We are building a formal incident response process, including breach notification protocols.
- Intrusion detection and automated alerting systems are on our security roadmap.
Continuous Improvement & Audits
- Security design follows OWASP and NIST frameworks.
- Penetration tests and external audits are planned for future releases.
- Internal documentation of security practices is being expanded and improved.
Trust by Design
- Catch Up AI is designed with privacy, fairness, and psychological safety in mind.
- We build for hybrid work environments, privacy-aware users, and teams with high trust needs.
- Our product principles support respectful nudging, privacy-first design, and role-sensitive transparency.
Contact Our Security Team
If you have questions or concerns about our security practices, please contact:
📧 info@catchupnet.com
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Voices of Catch Up Users
My experience using Catch Up is that it is an extremely powerful technology with cumulative positive effects on work culture. The return on time invested leveraging Catch Up is excellent. Everyone found it non-intrusive, and highly respectful of people's valuable time when engaged with it. I strongly endorse gaining the benefits of Catch Up in any organization because the business case for it is so clearly apparent and reliable. Even as an early adopter of Catch Up, I wish I'd used it sooner and maximized the outcomes my teams produce. Now that we know it's available and what it's capable of, the biggest waste would be hesitating to get Catch Up in your organization.
I am not filling out performance evaluations at my paid work but with Catch Up I've been using it every week for the last 5 months voluntarily for our non-profit and no manager or HR pushes me to do so!
All results we received in just one month aligns with what I observed over a period of 1 year and yet I was not able to bring it up since it looked like a gut feeling and I was not sure if they are accurate! Catch Up made it factual and based on data!
It's just so hard to notify managers about team members' strengths and weaknesses, even if you catch them soon, because managers are mostly either too busy or would ask for proof. Catch Up has been my best friend to notify, as an Architect why I think we can have this person added to our team or why we would have to give a member a different area to work on. and it has been a game changer!
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